Refund policy

Return & Exchange Policy for Hoodies

We strive to ensure you are completely satisfied with your purchase. However, we understand that sometimes you might need to exchange your hoodie for a different size. Please review our return and exchange policy below:

1. Size Change:

• We allow exchanges for size changes only.
• The exchange request must be made within 3 days of receiving the hoodie.

2. Condition of the Hoodie:

• The hoodie must be returned in its original mint condition, with no signs of wear, damage, or use.
• All original hangtags must remain attached.

3. Shipping Costs:

• The customer is responsible for the cost of shipping the hoodie to our Hamilton location for the exchange.
• Once the returned hoodie is received and inspected, we will process the exchange and ship the new size.

4. Important Notes:

• Exchanges will only be processed if the above conditions are met.
• We recommend using a reliable courier service with tracking for your return, as we cannot take responsibility for parcels lost in transit.

For any questions or assistance, please feel free to contact us. We’re here to help!